Service Management|Legit essays

Posted: January 23rd, 2023

Introduction to Service Management

 

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In order to prepare for each class session, you will be required to research and answer questions and provide a 2 page double spaced brief of that topic for each week;  excluding name, date, and other identification information. 

 

 

Summary ARTICLE #1 https://montclair.instructure.com/courses/169653/files/14580011/download?download_frd=1

[List two important takeaways and why in paragraph form. Should approximately 50 Words per article]

ARTICLE #2 https://montclair.instructure.com/courses/169653/files/14580012/download?download_frd=1

[List two important takeaways and why in paragraph form. Should approximately 50 Words per article]

ARTICLE #3 https://montclair.instructure.com/courses/169653/files/14580034/download?download_frd=1

[List two important takeaways and why in paragraph form. Should approximately 50 Words per article]

ARTICLE #4 https://montclair.instructure.com/courses/169653/files/14580035/download?download_frd=1

[List two important takeaways and why in paragraph form. Should approximately 50 Words per article]

 

 

 

How I personally connect to this topic? [This section should be approximately 150 Words]

Why is this topic important to the HSET industry? [This section should be approximately 150 Words]

What implications this will this topic have on future HSET Managers? [This section should be approximately 150 Words]

 

SOLUTION

Service management is the process of designing, delivering, managing and improving the quality of services to meet the needs of customers. It involves a range of activities, such as service strategy, service design, service transition, service operation and continual service improvement. These activities are designed to ensure that services meet the needs of customers, are delivered efficiently and effectively, and are continuously improved to meet changing customer requirements.

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