A Cultural Connection: Showcasing Quality through Diversity|Course hero helper
Posted: February 4th, 2023
Competency
Develop strategies to engage healthcare staff in quality improvement initiatives.
Get your paper done on time by an expert in your field.
Student Success Criteria
View the grading rubric for this deliverable by selecting the “This item is graded with a rubric” link, which is located in the Details & Information pane.
Scenario
Being a member of the quality team, you are working with a member of HR to create a quality improvement strategy and training for the hospital. This training will engage the healthcare staff in promoting diversity and inclusion in healthcare to improve patient satisfaction and employee satisfaction.
Instructions
Develop a PowerPoint presentation (using speaker notes for each slide or voiceover narration) that will be presented to the Director of Quality. Include the following information in the training:
- Devise one quality improvement goal and one objective addressing cultural competence in healthcare for the hospital
- Develop three initiatives to meet the objective within the next year.
- Select one initiative and create a staff training that can be implemented within the next 30 days. The training should include:
- An analysis of the growing need for diversity awareness and inclusion
- Discuss the value of cultural competence in healthcare quality improvement
- Evaluate the relationship of patient satisfaction and employee satisfaction related to diversity awareness and inclusion
- A training activity related to cultural competence and quality improvementWho Am I? Member of the quality team
Who am I working with on this project? A member of the HR
What am I creating with the member of HR? A PPT Presentation on A quality improvement strategy and training for the hospital that focuses on engaging staff in the promotion of D & I to result in improved patient satisfaction & employee satisfaction.
Where/Facility: Hospital
Audience: Healthcare Staff of the hospital
First Audience to Approve it before it goes to staff: Director of Quality
Training:
1. QI Goal + QI Objective = addressing of cultural competence in the hospital
2. 3 initiatives that support or meet the objective.
3. Choose one of the 3 initiatives and create your staff training.
a. Needs to be implemented within 30 days
b. Needs to include:
i. Analysis of the need for diversity & inclusion awareness
ii. Value of cultural competence in QI
iii. Relationship of patient satisfaction & employee satisfaction related to D & I
iv. A training activity related to cultural competence and QI
Choose 1 initiative (#3)
Training for the initiative that can happen within 30 days
Analysis of D & I
Value of Cultural competence in Qi
Relationship between patient and employee satisfaction related to cutlural comptentence and QI
Training Activity
Consists of
Consists of
Consists
Consists of
1 goal
1 objective
initiative #1
Initiative #2
Initiative #3
SOLUTION
- Involve staff in the planning process: Encourage staff to participate in the planning and implementation of quality improvement initiatives. This will give them a sense of ownership and increase their engagement in the process.
- Provide training and education: Offer training and education to staff on quality improvement concepts, tools, and techniques. This will help them understand the importance of quality improvement and how their role fits into the bigger picture.
- Recognize and reward success: Celebrate the successes and contributions of staff in quality improvement initiatives. This can be done through public recognition, bonuses, or other forms of incentives.
- Foster a culture of continuous improvement: Encourage a culture of continuous improvement where staff are encouraged to identify and implement changes that improve the quality of care.
- Encourage communication and collaboration: Promote open communication and collaboration among staff. Encourage staff to share their ideas, suggestions, and concerns related to quality improvement initiatives.
- Make it meaningful: Make sure staff understand the impact of quality improvement initiatives on patient outcomes and the healthcare organization’s overall success. This will help to make the initiatives more meaningful and relevant to them.
Expert paper writers are just a few clicks away
Place an order in 3 easy steps. Takes less than 5 mins.