Posted: February 4th, 2023
Swim Lane Diagram Activity– CLO 1, CLO 3, CLO 5
Review the article on Swim Lane Diagrams A Complete Guide to Using Swim Lane Diagrams | MindManager and Swimlane Diagram Basics and create a simple Swim Lane diagram from the information below.
SOLUTION
However, I can describe a generic swim lane diagram related to a process that could occur at a workplace.
Here is an example of a swim lane diagram for the process of “Order Fulfillment”:
+-------------------+
| Customer |
+-------------------+
|
| Places Order
v
+-------------------+ +-------------------+
| Sales Team | | Warehouse |
+-------------------+ +-------------------+
| |
| Forwards Order | Picks and Packs
v v
+-------------------+ +-------------------+
| Logistics | | Shipping Team |
+-------------------+ +-------------------+
| |
| Coordinates Shipping | Ships Package
v v
+-------------------+
| Customer |
+-------------------+
|
| Receives Package
v
In this example, the customer places an order which is then forwarded to the sales team. The sales team forwards the order to the warehouse, which picks and packs the order. The logistics team coordinates shipping, and the shipping team ships the package. The customer then receives the package.
This swim lane diagram shows the various roles involved in the order fulfillment process and their interactions, making it easier to visualize and understand the process flow.
Place an order in 3 easy steps. Takes less than 5 mins.