Posted: February 16th, 2023
Change and conflict often go hand-in-hand. Briefly discuss a difficult change workplace experience and describe the conflict that took place as a part of this change.
According to the readings, what did you (or a team leader) do right and/or wrong to lead the organization through this change/conflict?
Applying the readings and especially the podcast, what could have been done to improve the change process?
What was a key takeaway (or an “aha”) from the podcast that you can apply in your life?
Hypothetical scenario: A company is implementing a new performance evaluation system to replace the old system that employees have been accustomed to for years. The new system uses a different rating scale and focuses more on specific skills and behaviors rather than overall performance. Some employees are resistant to the change, citing concerns that the new system will not accurately reflect their contributions, leading to lower pay increases and promotions.
The conflict that arises from this change is that some employees feel that the new system is unfair and not transparent. They feel that the old system was simpler and more straightforward, and that the new system is more subjective and open to interpretation. They express their concerns to their managers, who in turn report them to the HR department.
In this scenario, the team leader may have done wrong by not communicating the change effectively to employees and not addressing their concerns early on. They may have also failed to involve employees in the change process and seek their input and feedback. This lack of involvement can create a feeling of exclusion and resistance to change.
To improve the change process, the team leader could have taken steps to involve employees in the planning and implementation of the new system. This could include providing training and support to help employees understand the new system and how it works. The leader could also establish a feedback mechanism where employees can express their concerns, and their feedback is used to improve the new system.
A key takeaway fro
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