Posted: February 18th, 2023
Choose one of the case study options to complete for this activity. Read the selected case study and answer the questions in a Microsoft Word document. Each response should be a minimum of 5 sentences in length, clear and concise, and use correct grammar.
Review each case study option and select the one you would like to complete.
Meet Jeremy and Sandy.
Jeremy and Sandy are nursing students in their second year of a baccalaureate nursing program. They both have an interest in emergency nursing and decide to start a blog. They call the blog Emergency Room Futures for Student Nurses and take turns writing posts about new information in emergency nursing and their aspirations and experiences.
Jeremy and Sandy, two nursing students holding patient files
Many of their fellow students and a few faculty members follow their blogs. There is a growing audience of students in other programs in the United States and even internationally. One post they cowrite is critical of the BCMA system being used in the emergency department of one of their clinical sites. They are careful not to mention the facility by name but refer to examples of workarounds used there.
In one instance, they mention a nurse who carried several patients’ barcodes on her belt and caused some confusion in treating three family members who were brought in following a motor vehicle crash. One of the blog’s readers is married to one of the nurses who work in the facility, and he shows it to his wife. A faculty member emails Jeremy and Sandy, telling them to delete the blog post. Sandy obliges immediately.
In what way could Jeremy and Sandy have used their blog in a better manner to provide constructive feedback about the BCMA system and the workarounds they observed?
How do you think a family member or friend of the motor vehicle crash victims might have felt if they read the article? What about other members of the community where the hospital is located? Can you think of any other possible ramifications?
What course of action do you think the Dean of Nursing should take in response to this incident? Support your opinion.
SOLUTION
After publishing the post, Jeremy and Sandy receive an email from their nursing program director asking them to take down the post. The director expresses concern that the post could be seen as unprofessional and could potentially harm the reputation of the clinical site.
Jeremy and Sandy are taken aback by the request but want to handle the situation professionally. They decide to schedule a meeting with the program director to discuss the concerns and come to a resolution.
During the meeting, Jeremy and Sandy explain their intention behind the post – to highlight the potential issues with the BCMA system in emergency nursing and to encourage discussion and improvement. They also point out that they did not name the facility and took care to use examples that were not specific to the clinical site in question.
The program director acknowledges their concerns and praises their efforts to raise awareness about important issues in nursing. However, the director also notes that as nursing students, Jeremy and Sandy are held to a high standard of professionalism and must be careful about the information they share publicly. The director suggests that they revise the post to remove any potential references to the clinical site or the BCMA system.
Jeremy and Sandy agree to revise the post and make it clear that their intention is not to criticize any specific facility but rather to raise awareness about potential issues in emergency nursing. They also commit to being more mindful about their public communication in the future.
In the end, the situation is resolved professionally and Jeremy and Sandy are able to continue their blog while maintaining a high level of professionalism and respect for their clinical sites and colleagues.
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