Posted: February 19th, 2023
Conventional wisdom holds that better usually wins. However, in the article “When It Comes to B2B Branding, Different Beats Better,” B2B marketing expert Christopher Ryan maintains being better is not enough. Ryan emphasizes the need to differentiate a brand from competition. He suggests rather than striving to be better or best, a business should tell the story of how it is different from everyone else in its space.
SOLUTION
In the highly competitive B2B market, it is essential to differentiate your brand from the competition. While being better is undoubtedly a crucial factor, simply stating that your product or service is superior may not be enough to capture the attention of potential customers.
Differentiation allows companies to carve out a unique identity, build a strong brand image, and create a distinct value proposition that resonates with customers. By emphasizing what sets them apart from the competition, companies can better communicate their unique value to customers and build long-term customer relationships.
Therefore, I agree with the assertion that B2B firms should strive to communicate how they are different instead of how they are better. However, it is important to note that differentiation should not come at the cost of being better in terms of quality, reliability, or other essential product or service features. Ideally, companies should strive to balance both aspects to create a compelling and sustainable brand story.
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