Usability Evaluation|Legit essays

Posted: February 19th, 2023

Usability Evaluation


This assignment requires that you create a free SurveyMonkey or QuestionPro online questionnaire account.

  1. Go to SurveyMonkey: The World’s Most Popular Free Online Survey Tool or Free Online Survey Software and Tools | QuestionPro.
  2. Sign up for a free basic plan or account by following the instructions on the screen.
  3. Follow the instructions on how to create a simple survey.

In this assignment, you will create an online questionnaire. Prepare as follows:

  • Read Activity 8.2 on page 260 of the textbook.
  • Create an online questionnaire using your account on SurveyMonkey or QuestionPro.
  • Insert the six questions in your questionnaire. You may add additional questions if you wish.
  • Send an e-mail to at least five friends or participants and ask them to participate in the online questionnaire. Include the link to the online questionnaire in the e-mail.
  • Give your participants a few days to complete the online questionnaire.
  • Use the survey’s analysis tools to analyze the collected data.
  • Download and save the report. You may take a screenshot if you wish.
  • Attach your report to your assignment paper.


Write a 4–5 page paper in which you:

  1. Include the survey report.
  2. Describe the positive and negative aspects of creating and conducting an online questionnaire.
  3. Speculate on the reliability of the collected data.
  4. Recommend two methods that you can use to validate the collected data.
  5. Based on your experience, describe the major challenges of using an online questionnaire website.
  6. Use at least three quality resources in this assignment. Note: Wikipedia and similar websites do not qualify as quality resources.

This course requires the use of Strayer Writing Standards. For assistance and information, please refer to the Strayer Writing Standards link in the left-hand menu of your course. Check with your professor for any additional instructions.The specific course learning outcome associated with this assignment is:

  • Evaluate the effectiveness of collecting data through an online questionnaire.


  1. Define the purpose and goals of the usability evaluation: Before creating an online questionnaire, it’s important to identify what you want to learn about the usability of your product or service. What are the specific research questions or hypotheses you want to test? What are the goals of the evaluation, and how will you measure success?
  2. Select the appropriate metrics and questions: Based on your research questions and goals, determine the appropriate metrics and questions to include in your questionnaire. You may want to include both quantitative and qualitative questions to gather a more comprehensive understanding of usability.
  3. Design the questionnaire: Use an online survey tool such as SurveyMonkey or QuestionPro to create your questionnaire. Use clear and concise language, and avoid using jargon or technical terms that may be unfamiliar to participants. Make sure the questionnaire is easy to navigate and complete.
  4. Recruit participants: Identify a target audience for your usability evaluation and recruit participants who fit that profile. Consider recruiting participants who have varying levels of experience or expertise with your product or service to get a more diverse range of feedback.
  5. Analyze the data: Once you have collected responses, use the survey analysis tools to analyze the data. Look for patterns and trends in the responses to identify areas of strengths and weaknesses in your product or service.
  6. Report your findings: Prepare a report that summarizes your findings and recommendations for improving the usability of your product or service. Be sure to include any limitations or potential biases in your evaluation.

Overall, conducting a usability evaluation can be a valuable tool for improving the user experience of your product or service. With careful planning and execution, you can gather valuable feedback from your users and make data-driven improvements that will ultimately benefit your business.

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