Posted: February 20th, 2023
Hello please find the attached documents for stage 3. I also attached stages 1 & 2 you have completed for your reference. Please make sure resources are incorporated and used effectively. References should appropriately be incorporated and cited using APA style 7th edition
Thank you and please let me know if you have any questions.
Stage 1: Strategic Use of Technology
Maryland Technology Consultants (MTC)
IFSM 300 Information Systems in Organizations
01/25/2023
Introduction
Maryland Technology Consultants is an accessing firm that specializes in providing Information Technology (IT) solutions to clients. The firm uses proven methodologies to deliver measurable results and enhance business performance. The provision of IT consulting and outsourcing services will be the main topics of the Business Analysis and System Recommendations (BA&SR) report on MTC’s commercial zone. Therefore, the report aims to create a strategic plan for implementing an onboarding program or recruiting system to enhance MTC’s recruitment procedure. The report will employ a four-stage strategy to accomplish this goal. Each of them examines a different portion of the study. The report will emphasize providing exceptional consulting guidance and advice to its customers by hiring highly qualified experts and keeping up to date with cutting-edge business technologies and innovations.
I. Strategic Use of Technology
A. Business strategy
IT can revolutionize the manufacturing industry and transform business operations. Utilizing technology plays a critical role in trade and economic growth and can aid MTC in boosting its business progress through new contracts and partnerships (UMGC, 2023). The usage of IT also broadens MTC’s reach because it is no longer constrained by geographical region. By utilizing IT, MTC can assemble a group of international consultants that can help American onsite teams via remote study and evaluation. This can be one of the company’s strategies. Additionally, IT enables more efficient identification of potential business partners in other countries or continents.
B. Competitive advantage
The Manufacturing Technology Corporation (MTC) operates in a highly competitive market, facing competition from both large-scale IT consulting organizations and smaller companies with specialized skill sets, as well as small to mid-sized businesses. MTC is concentrating on its hiring method to draw top IT experts with in-depth knowledge of cutting-edge technology and an inventive strategy for problem-solving for customers in order to acquire a competitive advantage (Amadeo & Rasure, 2022). The organization is aware that many applicants utilize online forms and anticipate a simple and quick application procedure in the current digital era. MTC has implemented an integrated hiring and retention strategy to fulfill this expectation, including a new IT solution. The candidate monitoring and hiring procedure is improved overall by this technology, which monitors the process more effectively than the manual method. The system also has a tool for managing business activities, simplifying management (David & David, 2016). The recruiting and recruitment procedures are streamlined by a piece of software called the applicant tracking system. Online processing allows the monitoring system to manage business operations and gather data, giving MTC a competitive edge over its main competitors.
C. Strategic Objectives
MTC intends to compete with more prominent companies for new IT Consulting projects by offering highly qualified IT consultants. MTC will be likely to do this in order to boost its effectiveness.
Strategic Goal | Objective | Explanation |
Increase MTC business development by winning new contracts in the areas of IT
consulting. |
Look into prospective business opportunities. Think about taking on one contract as the prime contractor and collaborating with at least two big firms as a subcontractor. | This statement suggests that the person or company should research different business opportunities and consider taking on a contract as the primary contractor while working with two other larger companies as subcontractors. This could involve partnering with larger companies to bid on and complete a project, with the primary contractor taking on the lead role and the subcontractors providing additional resources and expertise. This strategy could potentially help the primary contractor gain experience and credibility in the industry while also leveraging the resources and reputation of the larger firms. |
Build a cadre of consultants internationally to provide remote research and analysis
support to MTC’s onsite teams in the U. S. |
Over the next twelve months, increase overseas hiring and bring on six research analysts. | Online applications will be accepted from candidates worldwide, resulting in a spike in the number of international applicants. As a result, hiring managers would have the chance to track candidates’ progress for these roles, identify key research competencies, and evaluate resumes in light of those competencies. By looking at the applicant pool, recruitment agencies can quickly assess how many candidates are required to fulfill a goal. |
Continue to increase MTC’s ability to provide high-quality consultants to quickly
awarded contracts to best serve the client’s needs. |
Enlarge the hiring market. Over the next five months, five exceptionally talented talent acquisition specialists with at minimum five years of fast-paced experience in the industry should be employed. | To implement the new hiring strategy successfully, hiring qualified recruitment agencies used to demanding work settings is vital. They ought to know about hiring personnel after winning contracts. |
Increase MTC’s competitive advantage in the IT consulting marketplace by increasing its
reputation for having IT consultants who are highly skilled in leading edge technologies and innovative solutions for its clients. |
Create a culture within your firm that will draw in and keep talent. Reward staff members every quarter and acknowledge their contributions. Make use of MTC’s advantages to expand your clientele and gain more market share. | Rewarding top achievers will result in happier, more productive workers and lower turnover rates. Customers will value and appreciate MTC’s qualities, resulting in new contracts and collaborations. |
D. Decision Making
Data tracking capabilities are among the most crucial features of information systems. The fact that an info system turns data into specific information is vital to comprehend. The ability to make decisions can be strengthened by using upgraded information just after data has been converted into knowledge.
Role | Level as defined in Course Content Reading | Example of Possible Decision Supported by Hiring System | Example of Information, the Hiring System, could provide to Support your Example Decision |
Senior/Executive Managers (Decisions made by the CEO and the CFO at MTC supported by the hiring system) | Strategic level | Promote emerging markets that you are considering joining. | You should specify how many experts you will need because you will be working with a new arrangement. |
Middle Managers (Decisions made by the Director of HR and the Manager of Recruiting supported by the hiring system) | Managerial level | There are various phases involved in allocating budgets and resources. | According to the contract terms, candidates might be chosen by hiring managers and the director of the headquarters office. |
Operational Managers (Decisions made by the line managers in the organization who are hiring for their projects supported by the hiring system) | Operational level | Work at a different location with workers moving from one area to another. | All qualifications and certificates necessary for the new post will be confirmed through the system’s verification procedure. |
References
Amadeo, K, and Rasure, E. (2022, January). US and World Economies, What is Competitive Advantage? https://www.thebalance.com/what-is-competitive-advantage-3-strategies-that-work-3305828
UMGC (2023). Business Strategy. Retrieved from https://leocontent.umgc.edu/content/umuc/tus/ifsm/ifsm300/2228/learning-resourcelist/business-strategy.html?wcmmode=disabled
David, F., & David, F. R. (2016). Strategic management: A competitive advantage approach, concepts, and cases. Pearson–Prentice Hall. Retrieved from https://gibsoncollege.edu.et/wp-content/uploads/2022/01/Strategic-Management-Concepts-and-Cases-15th-Ed.-by-Fred-R.-David-and-Forest-R.-David.pdf
Stage 3: Requirements-3 pages
Before you begin work on this assignment, be sure you have read the Case Study and reviewed the feedback received on your Stage 1 and 2 assignments.
Overview
As the business analyst in the CIO’s department of Maryland Technology Consulting (MTC), your next task in developing your Business Analysis and System Recommendation (BA&SR) Report is to develop a set of requirements for the hiring system.
Assignment – BA&SR Section III. Requirements
The first step is to review any feedback from previous stages to help improve the effectiveness of your overall report and then add the new section to your report. Only content for Stage 3 will be graded for this submission. Part of the grading criteria for Stage 4 includes evaluating if the document is a very effective and cohesive assemblage of the four sections, is well formatted and flows smoothly from one section to the next. For this assignment, you will add Section III of the Business Analysis and System Recommendation (BA&SR) Report to your Sections I and II. In this section you will identify requirements for the new hiring system. This analysis leads into Section IV. System Recommendation of the BA&SR (Stage 4 assignment) that will analyze a proposed IT solution to ensure it meets MTC’s organizational strategy and fulfills its operational needs.
Using the case study, assignment instructions, Content readings, and external research, develop your Section III. Requirements. The case study tells you that the executives and employees at Maryland Technology Consultants (MTC) have identified a need for an effective and efficient applicant tracking or hiring system. As you review the case study, use the assignment instructions to take notes to assist in your analysis. In particular, look for information in the interviews to provide stakeholder interests and needs.
Use the outline format, headings and tables provided and follow all formatting instructions below.
III. Requirements
A. Stakeholder Interests – Review the interest or objectives for the new hiring system for each stakeholder listed below based on his or her organizational role and case study information. Consider how the technology will improve how his/her job is done; that is, identify what each of the stakeholders needs the hiring system to do. Then to complete the table below, use information from the stakeholder interviews and identify one significant challenge or problem for each stakeholder related to the current hiring process (not their future expectations). Then explain how a system could address their problems. Do not define what that position does in the organization. (Provide an introductory sentence for this section, copy the table below and complete the two columns with 1-2 complete sentences for each role in each column.)
Role | Specific problem related to the current hiring process | How a technology solution to support the hiring process could address the problem |
1. CEO | ||
2. CFO | ||
3. CIO | ||
4. Director of Human Resources | ||
5. Manager of Recruiting | ||
6. Recruiters | ||
7. Administrative Assistant | ||
8. Hiring Manager (Functional supervisor the new employee would be working for.) |
B. Defining Requirements – The next step is to identify the essential requirements for the information system. In addition to the stakeholder interests identified above, review the Case Study, especially the interviews, highlighting any statements that tell what the person expects or needs the system to do. User requirements express specifically what the user needs the system to do . This can be in terms of tasks the users need to perform, data they need to input, what the system might do with that data input, and output required. System performance requirements express how the system will perform in several performance areas and security . As a member of the CIO’s organization, you will use your professional knowledge to Identify 5 User Requirements (including one specifically related to reporting) and 5 System Performance Requirements (including 2 security-related requirements). Refer to Week 5 content on requirements; security requirements are covered in Week 6. Additional research can expand your knowledge of these areas.
Once you have identified the 10 requirements, evaluate each one using the criteria below and create 10 well-written requirements statements for the new hiring system.
The requirement statement:
· Is a complete sentence, with a subject (system) and predicate (intended result, action or condition).
· Identifies only one requirement; does not include the words “and,” “also,” “with,” and “or.”
· For User Requirements, states what tasks the system will support or perform.
· For System Performance Requirements, states how the system will perform.
· Includes a measure or metric that can be used to determine whether the requirement is met (time or quantity), where appropriate.
· Is stated in positive terms and uses “must” (not “shall,” “may” or “should”); “the system must xxxx” not “the system must not xxx”.
· Avoids the use of terms that cannot be defined and measured, such as “approximately,” “robust,” “user friendly,” etc.
· Is achievable and realistic; avoids terms such as “100% uptime,” or “no failures”.
SOLUTION
Recruit highly qualified IT consultants
MTC aims to recruit the best IT consultants in the industry to enhance the quality of their services and attract more clients. By having a team of highly qualified IT experts, MTC can deliver exceptional consulting guidance and advice to its customers, leading to increased client satisfaction and loyalty. Moreover, MTC can utilize the expertise of its IT consultants to offer innovative and cutting-edge solutions to clients, which can give the company a competitive advantage over its rivals.
Implement an onboarding program or recruiting system
Enhance the recruitment process
MTC plans to implement an onboarding program or recruiting system to enhance its recruitment procedure. By using technology to streamline the recruitment process, MTC can save time and resources while also improving the quality of its hiring decisions. The system can help MTC to identify top candidates quickly, screen applications more efficiently, and manage the hiring process in a more organized and streamlined manner.
II. Business Analysis
A. Business Process Analysis
The current hiring process at MTC is a manual and time-consuming process that involves several steps, including posting job ads, receiving applications, screening resumes, conducting interviews, and performing background checks. The process is often disorganized, and it can take several weeks or even months to complete. The lack of a standard hiring process can lead to inconsistencies in the quality of new hires and delays in filling job vacancies. Therefore, it is essential to analyze the current hiring process and identify areas for improvement.
B. Business Process Mapping
To develop an effective onboarding program or recruiting system, it is necessary to map out the current hiring process at MTC. The process map will help identify inefficiencies and bottlenecks in the current process and provide a visual representation of how the process works. The process map will also help identify areas where technology can be integrated to streamline the process and improve efficiency.
III. System Recomme
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