A Cultural Connection: Showcasing Quality through Diversity |Legit essays

Posted: February 21st, 2023

Instructions

Develop a PowerPoint presentation (“using speaker notes”) that will be presented to the Director of Quality. Include the following information in the training:

1. Devise one quality improvement goal and one objective addressing cultural competence in healthcare for the hospital
2. Develop three initiatives to meet the objective within the next year.
3. Select one initiative and create a staff training that can be implemented within the next 30 days. The training should include:

• An analysis of the growing need for diversity awareness and inclusion
• Discuss the value of cultural competence in healthcare quality improvement
• Evaluate the relationship of patient satisfaction and employee satisfaction related to diversity awareness and inclusion
• A training activity related to cultural competence and quality improvement

Rubric below:

A – 4 – Mastery

Clear and thorough explanation of one quality improvement goal and one quality improvement objective addressing cultural competence in healthcare. Provided multiple (4) supporting rationales for the goal and objective.

A – 4 – Mastery

Comprehensive list of at least three initiatives designed to meet the quality improvement objective. Included multiple (4) examples for each item on the list.

A – 4 – Mastery

Clear and thorough training plan. Included comprehensive descriptions with multiple (4) supporting examples for each sub-bullet.

Who Am I? Member of the quality team

Who am I working with on this project? A member of the HR

What am I creating with the member of HR? A PPT Presentation on A quality improvement strategy and training for the hospital that focuses on engaging staff in the promotion of D & I to result in improved patient satisfaction & employee satisfaction.

Where/Facility: Hospital

Audience: Healthcare Staff of the hospital

First Audience to Approve it before it goes to staff: Director of Quality

 

Training:

 

1. QI Goal + QI Objective = addressing of cultural competence in the hospital

2. 3 initiatives that support or meet the objective.

3. Choose one of the 3 initiatives and create your staff training.

a. Needs to be implemented within 30 days

b. Needs to include:

i. Analysis of the need for diversity & inclusion awareness

ii. Value of cultural competence in QI

iii. Relationship of patient satisfaction & employee satisfaction related to D & I

iv. A training activity related to cultural competence and QI

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Choose 1 initiative (#3)

 

 

Training for the initiative that can happen within 30 days

 

 

Analysis of D & I

 

 

Value of Cultural competence in Qi

 

 

Relationship between patient and employee satisfaction related to cutlural comptentence and QI

 

 

 

Training Activity

 

 

Consists of

 

 

Consists of

 

 

Consists

 

 

Consists of

 

 

 

1 goal

 

 

1 objective

 

 

initiative #1

 

 

Initiative #2

 

 

Initiative #3

 

SOLUTION

As a member of the quality team, you will be working with a member of HR to create a presentation on a quality improvement strategy and training for the hospital that focuses on engaging staff in the promotion of diversity and inclusion (D&I) to result in improved patient satisfaction and employee satisfaction. Here’s an outline of the presentation that you can use as a guide:

Title Slide:

• Title of the presentation
• Your name and role in the quality team
• Name of the HR member you’re working with
• Date of the presentation

Slide 2: Introduction

• Brief explanation of the purpose of the presentation
• Overview of the quality improvement goal and objective you have devised for the hospital
• Overview of the three initiatives you have identified to meet the objective
• Preview of the training plan you will be presenting

Slide 3: Quality Improvement Goal and Objective

• Clear and concise statement of the quality improvement goal addressing cultural competence in healthcare for the hospital
• Explanation of the importance of this goal
• One quality improvement objective that supports the goal
• Multiple (4) supporting rationales for the goal and objective

Slide 4: Initiatives to Meet the Objective

• Comprehensive list of at least three initiatives designed to meet the quality improvement objective
• Multiple (4) examples for each item on the list
• Explanation of how each initiative will contribute to the overall goal and objective

Slide 5: Initiative #1 – Staff Training

• Explanation of why this initiative was chosen
• Overview of the training plan
• An analysis of the growing need for diversity awareness and inclusion
• Discussion of the value of cultur