Posted: February 25th, 2023
. Describe a broken process that you have observed or worked with that you believe was (or is) unsafe for patients. What happened?
2. What leadership style was being used?
3. Using the characteristics, core principles of high reliability organizations, explain how that same problem would be addressed in a high reliability organization that has a Just Culture.
SOLUTION
The first reason companies should be more diverse regarding ethnicity and race is that it can help them better understand and serve their diverse customer base. Companies that have employees from different ethnic and racial backgrounds can provide better products and services to diverse customers. According to a study by McKinsey & Company, companies with a more diverse workforce are more likely to have a better understanding of their customers’ needs and preferences. This understanding can help companies create products and services that meet their customers’ diverse needs.
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