. Discuss two things an HR manager can do to ensure employees know they can voice their ethical concerns up the chain of command without fear of retaliation.|My homework helper

Posted: March 5th, 2023

1.Imagine that Alice has been employed as a hospital admitting representative for six years. She has consistently received good performance evaluations. However, over the course of the past three months, her manager has received complaints from patients that she has been rude and unprofessional. Her manager has told HR that she should be fired immediately. What would be your first action upon receiving this request?

2. Discuss two things an HR manager can do to ensure employees know they can voice their ethical concerns up the chain of command without fear of retaliation.

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SOLUTION

My first action upon receiving this request would be to investigate the situation further. It is important to gather all the relevant facts and information before making a decision. I would meet with Alice to discuss the complaints and ask for her perspective on the situation. I would also speak with the patients who made the complaints to get a clear understanding of what happened. Additionally, I would review Alice’s performance evaluations and any other relevant records to see if there have been any previous issues. Once I have all the necessary information, I would make a recommendation to the manager regarding next steps, which could include disciplinary action, additional training, or termination.

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