Due to a recent increase in the number of cases involving interpersonal and interdepartmental conflict in your organization|My course tutor
Posted: March 7th, 2023
Due to a recent increase in the number of cases involving interpersonal and interdepartmental conflict in your organization, HR has made the decision to develop a training program on conflict resolution.
Instructions
Prepare a 10–12 slides PowerPoint presentation with speaker notes that includes each of the elements listed and supported credible sources of research:
- Develop a professional slide presentation with speaker notes.
- Include a cover slide and a slide with references.
- Examine HR’s role in conflict management and resolution.
- Identify the process that managers and employees should follow to contact HR for cases involving conflict.
- Evaluate three strategies that HR will use to resolve issues involving conflict.
- Determine the expected benefits or outcomes of having HR involved in resolving interpersonal and interdepartmental conflicts.
- Use at least three quality academic resources in this assignment. Note: Wikipedia and similar Websites do not qualify as academic resources.
SOLUTION
- Identify the root causes of conflicts: Before developing the training program, it is important to identify the root causes of conflicts in your organization. These may include differences in communication styles, conflicting goals, power struggles, or personality clashes. Understanding the underlying causes will help you tailor the training program to address specific issues. Determine the target audience: Consider who the training program is intended for. Will it be targeted at all employees or specific departments? Will it be mandatory or optional? Understanding your audience will help you design a program that is relevant and engaging.
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