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Posted: December 15th, 2023
The intent of this discussion board is to widen your understanding and think about how to execute excellent service to impact the guest experience.
Watch the video (2:35mins): The Top Five Secrets of Successful Restaurant
Canswer the following question based on the video.
From a front-of-house supervisor point of view, select one of the 5 Secrets (Food, Ambiance, Service, Consistency, Guest).
Explain how you would cultivate that “secret” as a supervisor/manager.
Each discussion post is worth 100 points. For full credit the following criteria must be met:
Answer the question posed above and include a secondary source to support your point of view.
Minimum of five well-crafted complete sentences that are free of spelling or grammar errors.
Responding to at least one classmate’s post with a minimum of three sentences.
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