The intent of this discussion board is to widen your understanding and think about how to execute excellent service to impact the guest experience.
Watch the video (2:35mins): The Top Five Secrets of Successful Restaurant
Canswer the following question based on the video.
From a front-of-house supervisor point of view, select one of the 5 Secrets (Food, Ambiance, Service, Consistency, Guest).
Explain how you would cultivate that “secret” as a supervisor/manager.
Each discussion post is worth 100 points. For full credit the following criteria must be met:
Answer the question posed above and include a secondary source to support your point of view.
Minimum of five well-crafted complete sentences that are free of spelling or grammar errors.
Responding to at least one classmate’s post with a minimum of three sentences.
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